FAQ

General Questions

Do you accept insurance?

  • Aetna
  • Beacon Health
  • Blue Cross Blue Shield of Michigan
  • Humana
  • Meridian Health Plan
  • McLaren
  • Medicare
  • Optum
  • United Behavioral Health
  • Priority Health
  • Spectrum Health
  • TriWest
  • Medicaid



Can I refer myself?
Yes, of course. Call us at 248-599-8999 and we’ll help you with the admission process.

How do I get treatment?
Call us at 248-599-8999 for more information on available treatment options.

What can I bring with me?
Click here to view a list.

Withdrawal Management Questions

What are your visiting hours?
There is no visitation in withdrawal management.

How long is the program?
Treatment in our withdrawal management unit typically lasts three-to-five days, but it depends on your needs.

Are we allowed outside?
Yes, of course. There is ample time for recreation. We have outdoor patios for residents who smoke. Weather permitting, there is outdoor space for volleyball, horseshoes, a track for walking, and other activities.

Are we allowed to leave?
Meridian Health Services is a voluntary program. We do not keep you against your will. We do, however, encourage you to stay and complete the program. We provide the support you need to be able to stay.

Can my family contact me?
There are no visiting hours or phone privileges while receiving treatment in our withdrawal management program. Family and friends may contact medical staff to inquire how their loved one is doing. Staff will initiate one telephone call on the patient's behalf upon entry to the program.

Residential Questions

What are your visiting hours?
Family visits occur once per week on Tuesdays from 6:30 to 8:30 pm. Our therapists also conduct a Family Lecture Series during this time, offering an educational workshop to you and your family members on selected topics related to addiction.

How long is the program?
Residential treatment can be 14 or 28 days, depending on your needs and what your insurance plan will cover.

Are we allowed outside?
Yes, of course. There is ample time for recreation. We have outdoor patios for residents who smoke. Weather permitting, there is outdoor space for volleyball, horseshoes, a track for walking, and other activities.

Are we allowed to leave?
Meridian Health Services is a voluntary program. We do not keep you against your will. We do, however, encourage you to stay and complete the program. We provide the support you need to be able to stay.

Can my family contact me?
We offer weekly visiting hours and we encourage family to visit and participate in family therapy. You will be permitted to use the phone to contact your family when you arrive for treatment, as well as when you meet with your counselor. There are also phones available on the residential units that you can use to call family or friends when you have recreation time in the evenings. If there is an emergency or your family needs to contact you urgently, have them call us at 248-599-8999.